Privacy Policy

USCS.ca (“USCS,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.

By accessing our website, mobile applications, or utilizing our logistics and SaaS services, you acknowledge the terms of this Privacy Policy.

Under Canadian law, "Personal Information" is any information about an identifiable individual. This does not include "business contact information" (such as a name or title used for business purposes) when used solely for professional communication.

We collect:

• Identity Information: Full name, date of birth, and government-issued identification where required for verification.
• Contact Details: Delivery address, telephone number, and email address.
• Logistics & Location Data: Real-time GPS location (via our app), delivery coordinates, and shipment history.
• Financial Information: Payment method details and billing history for processed transactions.
• Digital Identifiers: IP addresses, device identifiers, and cookies used to enhance your user experience.

USCS collects information through the following means:

• Service Delivery: Data required to facilitate shipment tracking, route optimization, and proof of delivery (including image geo-tagging).
• Recruitment: CVs, professional history, and references provided during the application process.
• General Interaction: Information provided through contact forms, customer support tickets, or newsletter sign-ups.

We use your personal information for the following purposes:

• To Provide Services: Fulfilling delivery requests and managing your SaaS account.
• Communication: Sending service alerts, updates, and responding to inquiries.
• Marketing: Providing information on new features or promotions. You may opt-out of these communications at any time.
• Safety & Security: To detect and prevent fraud or unauthorized access to our platform.

USCS does not sell or rent your personal information to third parties. We share information only in the following contexts:

• Service Providers: We engage third-party vendors (hosting, payment processing, analytics) who are contractually obligated to protect your data and use it only for the services they provide to us.
• Legal Requirements: We may disclose information if required by Canadian federal or provincial law, or in response to a valid subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the business assets.

Canadian privacy law grants you the following rights:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request that we correct inaccurate or incomplete information.
• Withdrawal of Consent: The right to withdraw your consent for data processing at any time (subject to legal or contractual restrictions).

To exercise these rights, please contact our Privacy Officer at privacy@uscs.ca. We will respond to your request within 30 days.